Opening your own customer account on Massageliegenhaus.com is very easy: Click on "My Account" in the top bar of our shop. Please fill out all required fields on the registration page. Under "Your Password," please choose a personal password of your choice. To ensure maximum security, we recommend a password of at least 6 characters and the use of special characters, numbers, and upper and lower case letters. Please remember your password and the email address you provided, as you will need this information for future logins. Confirm your entry by clicking the "Continue" button. You will then be redirected to your new user account.

In your Massageliegenhaus.com account, you can change your name, email address, and password at any time, as well as save your delivery and billing addresses.

To enter the data, please click on the respective "change" button and fill out the window that opens accordingly.

Finally, click the "Save" button to confirm your changes.

If you no longer have any use for your customer account, you can have it deleted at any time.

We'll be happy to delete your customer account for you. Please send us an email with your request to service@massageliegenhaus.com.

If your question isn't listed in the help section, simply send us an email to service@massageliegenhaus.com. We'll be happy to help.

With the Massageliegenhaus newsletter, we regularly inform you about exciting news on the topics of practice equipment, treatment couches, therapy accessories and massage tools.

You'll also be the first to hear about sales promotions and can secure current offers before someone else discovers them! With exclusive vouchers for newsletter subscribers, you can always secure treatment tables and much more at the best prices.

You can subscribe to our newsletter at any time by clicking on the newsletter banner at the bottom of the homepage.

Of course, you can unsubscribe from our newsletter at any time. Simply click the "Unsubscribe from newsletter" link at the bottom of the newsletter.

Alternatively, you can simply send us an email to service@massageliegenhaus.com and we will remove you from our mailing list.

If you have found your new treatment couch or therapy accessories in our shop, add them to your shopping cart by clicking on the button of the same name. For items with color and/or size variations, you must first select a color and/or size and then click the "Add to cart" button. You can also access your shopping cart at any time by clicking on the shopping cart symbol at the top right of the shop or by adding more products. From here you can check your pre-selected products at any time and complete your order by clicking on "Proceed to checkout".

A valid email, billing and delivery address are required to successfully complete an order.

Have you forgotten your password? Don't worry! In the login area of ​​your customer account you will find the "Forgotten password?" function below the input field. There you can enter your email address and click the "Send" button to generate and send a new password.

At the end of the ordering process, you have the option of redeeming your discount in the “Enter voucher code” field. Please make sure that you spell it correctly and pay attention to upper and lower case.

The estimated delivery time is stated in the respective item description. Within Germany, this is usually approximately 1-3 business days. Deliveries abroad take approximately 3-7 business days (with the payment method "advance payment," after receipt of payment). For freight forwarding goods and items shipped directly from the manufacturer, the delivery time may be slightly longer.

We ship our goods exclusively with the shipping service providers DPD and GLS, so delivery to a DHL Packstation is unfortunately not possible.

As soon as the goods have been shipped, you will receive a shipping notification from us via email, including a tracking number. Using this number, you can track the delivery status directly on the parcel service provider's website. If a package has not arrived, please send us an email to service@massageliegenhaus.com. In this case, we will submit an investigation request to the shipping service provider and endeavor to find a quick solution.